Do you have unwanted subscriptions on your Vodacom account? Are you tired of paying for services you do not use? If so, you are not alone. Many people find it difficult to cancel subscriptions.
That’s why I’ve written this article. In it, I’ll tell you How to Cancel Subscription on Vodacom in a few simple steps.
Ways to Cancel Subscription on Vodacom
There are six main ways to cancel Subscriptions on Vodacom:
- Using Vodacom App
- Using USSD Code
- Via SMS
- Via website
- By Calling Customer Care
- Visit a Vodacom store
List of Subscription Services
Vodacom offers a variety of subscriptions, including data bundles, voice bundles, and content services. If you no longer want a subscription, you can cancel it at any time.
Here is a list of subscription services offered by Vodacom:
- Vodacom Prime Video: Unlimited streaming of thousands of movies and TV shows.
- Vodacom Gamezone: Access to a variety of games, including popular titles like FIFA and Call of Duty.
- Vodacom Music: Unlimited streaming of music from a variety of artists.
- Vodacom News: Daily news updates from leading South African and international publications.
- Vodacom Horoscope: Daily horoscopes and other astrological readings.
- Vodacom Weather: Up-to-date weather forecasts for your location.
- Vodacom Sports: Live scores, news, and commentary from your favorite sports teams.
- Vodacom mGuru: A personal assistant that can help you with tasks like finding directions, making reservations, and booking flights.
- Vodacom V-Live: A platform for content subscription services, such as games, chat services, or once-off purchases.
To check your Vodacom subscriptions, you can dial the USSD code *135*997#. I have already written about How to Check Subscriptions on Vodacom. I recommend reading this article before reading this one.
How to Cancel Subscription on Vodacom Using the App
The My Vodacom app is the easiest way to cancel Vodacom subscriptions. To do this, follow these steps:
- Download the My Vodacom app from the Google Play Store or the App Store.
- Open the app and sign in to your account.
- Tap on the “More” tab.
- Tap on “My Account”.
- Tap on “Subscriptions”.
- Select the subscription you want to cancel.
- Tap on “Cancel Subscription”.
- Follow the on-screen instructions to complete the cancellation.
How to Cancel Subscription on Vodacom USSD Code
If you don’t have access to the My Vodacom app, you can also cancel your subscriptions Using the USSD code.
- Pick up your mobile phone and open the phone’s dialer.
- Dial *135*997#. Press the call button. and wait a few seconds
- Next, select option 1 to view your subscriptions.
- Select the subscription you want to cancel.
- Select option 2 to cancel the subscription.
- Follow the on-screen instructions to complete the cancellation
Read Also: How To Transfer Airtime On Vodacom
Why Would A User Cancel All Vodacom Subscription Services
Vodacom offers a variety of subscription services to its customers, including content services, recurring card purchases, VAS services, and NXT LVL services. However, there may be instances where a user may want to cancel all Vodacom subscription services. Here are some possible reasons why a user might choose to do so:
- Cost: Vodacom subscription services can be costly, and a user may want to cut down on expenses by canceling all subscriptions.
- Unwanted subscriptions: Sometimes, users may unknowingly subscribe to Vodacom services or third-party subscriptions that they do not want or need. Canceling all subscriptions can help eliminate these unwanted services.
- Technical issues: Users may experience technical issues with Vodacom subscription services, such as poor network connectivity or difficulty accessing content. Canceling all subscriptions can help resolve these issues.
How to Stop Subscriptions on Vodacom Via SMS
You can also cancel a subscription by sending an SMS. if you want To cancel a subscription by SMS, follow these steps:
- Open your messaging app.
- Compose a new message.
- In the “To” field, enter “31050”.
- In the “Message” field, type “STOP <subscription name>“.
- For example, to stop the Vodacom News subscription, you would type “STOP Vodacom News” Or ” Stop News.”
- Send the message.
- You will receive a confirmation message once your subscription has been stopped.
How to Unsubscribe on Vodacom using the Website
Here are the steps on how to cancel subscriptions on Vodacom using the Vodacom website:
- Go to the Vodacom website: https://www.vodacom.co.za/.
- Click on the “My Vodacom” button in the top right corner.
- Sign in to your account.
- Click on the “My Account” tab.
- Click on the “Content Services” section.
- Click on the “Manage” button next to the subscription you want to cancel.
- Click on the “Cancel” button.
- Confirm your cancellation.
You will receive a confirmation message once your cancellation has been processed.
How to Remove Subscription on Vodacom By Calling
If you prefer to cancel your subscriptions by calling, follow these steps with the Vodacom subscription cancellation number.
- Call Vodacom customer care on 135.
- Provide your account details to the customer care representative.
- Request to cancel the subscription.
- Follow the instructions of the customer care representative to complete the cancellation.
How to Terminate Subscriptions on Vodacom by Visit a Vodacom store
You can also cancel a subscription in person at a Vodacom store. To cancel a subscription in person, follow these steps:
- Visit a Vodacom store.
- Provide your account details to a Vodacom representative.
- Ask the Vodacom representative to cancel your subscription.
Wait for confirmation
Once you have canceled a subscription, you will receive a confirmation message from Vodacom. This message will confirm that your subscription has been canceled and that you will not be charged for any further use of the service.
Should A User Subscribe to WASPs?
Whether or not a user should subscribe to WASPs is a personal decision that depends on their interests and needs. WASP stands for Wireless Application Services Provider, and they provide specific services and content to subscribers via phones such as ringtones, games, and other mobile content. Some users may find these services useful and entertaining, while others may not be interested in them.
It is important to note that some WASP services may be costly, and users may unknowingly subscribe to them or find it difficult to unsubscribe. However, Vodacom has put in place WASP subscription management options to allow consumers to block and unsubscribe from premium-rated content billing services from their cell phones. Users can also use the USSD code *135*997# or the Vodacom app to manage their subscriptions and cancel any unwanted services.
How to Block Vodacom Unwanted Subscriptions
In addition to canceling unwanted subscriptions, you can also block them from being added to your account in the future. To do this, follow these steps:
- Pick up your phone and Dial *135*997#.
2. Select option 3 which is to block all Numbers.
3. Follow the instructions on the screen to block subscriptions.
How to Cancel Content Services on Vodacom
In addition to your regular Vodacom subscription, you may also be subscribed to content services, such as WASP services, V-Live, and add-to-bill services. To cancel content services on Vodacom, you can use the following methods:
To cancel content services using USSD
- Dial *135*997# on your Vodacom phone.
- Select option 1 to view and cancel your subscriptions.
- A list of your active subscriptions will be displayed.
- Select the subscription that you want to cancel and press the “Send” button.
- Follow the instructions to complete the cancellation process.
To cancel content services using the My Vodacom app
- Open the My Vodacom app and log in to your account.
- Tap on the “Menu” button (three horizontal lines) in the top left corner of the screen.
- Tap on the “More” option.
- Under the “My Account” section, tap on the “Content Services” option.
- A list of your active content services will be displayed.
- Tap on the subscription that you want to cancel and select the “Deactivate” option.
- Follow the instructions to complete the cancellation process.
My Opinion
There are a few different ways to cancel subscriptions on Vodacom. You can use the Vodacom USSD code, the Vodacom app, or Vodacom website, and more. all of these solutions are easy to use.
I think that the best solution for you is to use the Vodacom app. I think that the app is more user-friendly than the USSD code, and it is also easier to find the information that you need.
FAQs
How Do I Stop Unwanted Subscriptions On Vodacom?
You can send an SMS with the text “STOP ALL” to 31050. You can also log into your My Vodacom account and unsubscribe from services there.
How Do I Manage My Vodacom Subscriptions?
1. You can log into your My Vodacom account and view a list of all your subscriptions.
2. You can also unsubscribe from services or change your subscription preferences from your My Vodacom account.
3. If you are unsure how to use My Vodacom, you can contact Vodacom customer support for assistance.
How Do I Stop All 31050?
You can send an SMS with the text “STOP ALL” to 31050. This will stop all premium rate services from being billed to your Vodacom account. You can also log into your My Vodacom account and unsubscribe from premium rate services there.
How Do I Check My Subscriptions?
You can log into your My Vodacom account and view a list of all your subscriptions. Another way to dial *135*997# and follow the instructions
How Do I Check My SIM Subscription?
1. You can check your SIM subscription by dialing *135*997#.
2. This will display a list of all your active subscriptions.
3. You can also check your subscription status by contacting Vodacom customer support.
How Do I Change My Vodacom Subscription?
You can change your Vodacom subscription by logging into your My Vodacom account. You can also contact Vodacom customer support to make changes to your subscription.
Conclusion
I hope this blog post on how to cancel subscriptions on Vodacom has been helpful in providing you with some solutions. If you are still having trouble, I recommend contacting Vodacom customer support for assistance.
If you have any questions, please feel free to leave a comment below.